Means of Payment

Payment Slip
Generation of a standard bank slip as hired letters in each convening bank.

Credit Cards
Credit Card Electronic Transactions with the main purchasers chains, as the client covenant.

Online Transfer
Transaction to Account Debit and Financing with validation in the environment of the covenant bank.

Financing
Transaction for billing installments in accordance with the covenant of the client.

Authorized Debit
Uploading CNAB standard files in Batch processing for direct debit in the customers under covenant banks.

Support

LEVEL 1 SUPPORT – SERVICE DESK	LEVEL 2 SUPPORT – BUSINESS SUPPORT	LEVEL 3 SUPPORT – TRANSACTIONAL SYSTEMS
•    Reception of Phone Calls; •    Incident opening; •    Classification of the problem; •    User guidance; •    Level 1 Incident Resolutions; •    Attendance 24 x 7.	•    Level 2 Incident Resolutions; •    Technical Support for Level 1; •    Scheduled visits to customers.	•    Level 2 Incident Resolutions; •    Technical Support for Level 2; •    Bugfixing; •    Application of environmental improvements; •    Development of new solutions; •    Customizations; •    Management of product roadmap.